Privacy Policy

Overview

At Aphrodel, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or purchase our products. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) EU 679/2016 for our European customers.

Information We Collect

Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, shipping and billing addresses
  • Account Information: Username, password, and account preferences
  • Payment Information: Credit/debit card details, billing information (processed securely through third-party payment processors)
  • Order Information: Purchase history, product preferences, and transaction details
  • Communication Data: Customer service interactions, emails, and feedback

Automatically Collected Information

  • Website Usage: IP address, browser type, device information, pages visited, and time spent on our site
  • Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience

How We Use Your Information

We use your personal information to:

  • Process Orders: Fulfill purchases, arrange shipping, and provide customer service
  • Account Management: Create and manage your account, process returns and exchanges
  • Communication: Send order confirmations, shipping updates, and respond to inquiries
  • Marketing: Send promotional emails and newsletters (with your consent)
  • Legal Compliance: Maintain records for tax and legal purposes
  • Website Improvement: Analyze usage patterns to enhance our services

Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To fulfill orders and provide services you've requested
  • Legitimate Interest: To operate our business, prevent fraud, and improve our services
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with tax, accounting, and other legal requirements

Data Sharing and Third Parties

We Do Not Sell Your Data

We never sell, trade, or swap your personal data for marketing purposes to third parties outside of Aphrodel.

Service Providers

We may share your information with trusted third-party service providers who help us operate our business:

  • Payment Processors: To securely process transactions
  • Shipping Companies: To deliver your orders
  • Email Service Providers: To send communications
  • Analytics Services: To understand website usage

All third parties are contractually obligated to protect your data and use it only for the specified services.

Your Rights

Right to Access

You have the right to request information about the personal data we hold about you. Contact us at tiarra@aphrodel.com and we will provide your personal data via email.

Right to Rectification

You have the right to request correction of incorrect or incomplete personal data. If you have an account, you can update most information in your account settings.

Right to Erasure

You have the right to request deletion of your personal data, except in the following situations:

  • You have an ongoing customer service matter
  • You have an open order that hasn't been shipped or is partially shipped
  • You have an unsettled debt with Aphrodel
  • We need to retain transaction data for bookkeeping and legal compliance

Right to Data Portability

You have the right to receive a copy of your personal data in a structured format or request transfer to another service provider.

Right to Restrict Processing

You can request that we limit the processing of your personal data under certain circumstances:

  • If you contest the accuracy of the data
  • If processing is unlawful but you prefer restriction over deletion
  • If we no longer need the data but you need it for legal claims
  • If you've objected to processing pending verification of legitimate interests

Right to Object

  • Marketing: You can opt out of direct marketing at any time by following unsubscribe instructions in emails or updating your account preferences
  • Legitimate Interest Processing: You can object to processing based on our legitimate interests

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Transaction data is typically retained for 7 years for tax and accounting purposes.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States where our servers are located and our business operates.

Cookies Policy

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website security

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: tiarra@aphrodel.com
Business Address: Las Vegas, Nevada, United States

For data protection inquiries, please include "Privacy Policy" in your subject line.

Disclaimer

Aphrodel is not responsible for the content or privacy practices of external websites linked from our site. We assume no liability for any claims or disputes related to third-party websites or any damages that may result from visiting such sites.

This Privacy Policy is governed by the laws of Nevada, United States. By using our services, you acknowledge that you have read and understood this Privacy Policy.